CHRISTIANE MIKAELA STUDIO
The Christiane Mikaela Studio is a nature-inspired musical space located in the heart of Queenstown Singapore, lovingly designed for clients both young & old to learn or create in a refined yet relaxing environment. Step into a symphony of engaging colours, sights & sounds for a truly unforgettable experience.
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61C Strathmore Ave, S(144061)
*Studio visits are by appointment only. Enquire here.
SafeEntry Check-In
Temperature Taking
Sanitisation Measures
Social Distancing
Regular Testing
Fully Vaccinated
WHAT TO EXPECT
What to Bring
TraceTogether Token/App, bottle (plain water only), mask.
(Children <8yo may bring their favourite soft toy, colour pencils & a clear multi-pocket file).
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What to Wear
Comfortable, breathable clothing.
(For recording sessions: knee-length or below; avoid graphic tees, logos & ripped jeans. We strongly recommend travelling by hired car on your recording day to avoid perspiring before your filming begins).
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Be Punctual
Please come on time. As the studio may have ongoing bookings before/after your session, you may be required to wait outside at the end of your scheduled slot, or if you come too early.
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Do's & Dont's
Food & drinks are strictly not allowed into the studio.
No touching of studio equipment, padded walls, etc.
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Can I bring someone along / can I sit in for my child's sessions?
Only clients are permitted into the studio and only during their scheduled booking slot (no siblings, friends or adult clients' children). Children should be dropped off & picked up after each session. One parent/guardian may sit in for their child's trial class / under special circumstances & upon request. There are cafes, playgrounds, a park & supermarket right below the studio for you to grab a bite to eat, do some work or rest in the meantime.
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Your First Virtual Session
To help enhance the overall experience, always use a computer & earpiece/headset in a quiet room where you will not be disturbed. Before all classes in the virtual studio, kindly ensure that your zoom audio settings follow the guide that will be sent to you together with your zoom link and please disable all virtual backgrounds/effects.
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Is my Music Experience compromised over Zoom?
Online sessions are convenient yet effective for learning while staying safe at home. Rest assured that session quality & efficacy is not compromised; with good sound & visibility, we are able to pick out your voice/tone, see your body/mouth shape and assess your progress perfectly well in our Virtual Studio. Existing clients/parents are now very familiar with our Virtual Studio and some even choose to continue exclusively online!
TERMS & CONDITIONS
Rescheduling a Vocal Performance Class (VPP)*
If you need to reschedule a VPP class, kindly notify the studio at least 24h in advance, otherwise the fees for that class will be forfeited & no refund will be given. It is the responsibility of client(s), student(s) and/or parent(s)/guardian(s) to inform us if you/your child will be absent & to arrange for a make-up class, within 1 week of the missed class. Kindly note that you are entitled up to two amendments for each block of 8 classes / one amendment for each block of 4 classes, in order to avoid scheduling issues with our existing clients. After which, any missed sessions will be forfeited. Thank you for your kind understanding.
(*Different policies may apply to other Music Experiences).
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What if I'll be late?
In the event where client(s)/participant(s) are late, strictly no pro-rating of fees or extra time will be given. For group events and/or activities where one or more participants are late, ChristianeMikaela.com is not obligated to wait for all participants to arrive before commencing the Music Experience.
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Can I make changes to my Live Music / GiftASong / Songwriting Experience?
Any amendment requests to your Music Experience(s) prior to booking confirmation are subject to availability. Changes are not accepted upon booking confirmation / once payment has been made for that segment of the experience.
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Do you accept refunds/transfers?
Our Music Experiences are strictly non-refundable & non-transferrable once payment has been made for that segment of the experience.
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Kindly note that it is the responsibility of the client(s), student(s) and/or parent(s)/guardian(s) to enjoy your Music Experience(s) within the same calendar year of your booking. ChristianeMikaela.com is not obligated to fulfil or refund any unclaimed bookings that have lapsed from previous calendar year(s).
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ChristianeMikaela.com reserves the right to cancel or postpone any session/experience at any time. We will do our best to inform clients and/or parent(s)/guardian(s) in advance if such a situation arises. Fees that have been paid for cancelled sessions/experiences may be refunded or credited to another suitable slot.
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Reservations, Booking Enquiries & Customisation
All of our Music Experiences are custom-tailored, so please enquire or WhatsApp to receive a quote. Booking priority will be given to clients that have made payment to confirm their desired slot(s). We will not honour an unconfirmed booking if the necessary payment(s) have not been made.
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Do you do rush/priority orders?
Yes, subject to availability. Additional charges may apply.
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Payment Terms
Payment methods accepted: PayNow (preferred) & bank transfer. we no longer accept cash payments to support the national initiative for cashless business transactions.
Please send a screenshot of your confirmation page for online transfers.
Note that a late payment fee of 3% per calendar month applies.
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Any special prices, offers and/or discounts that may be offered are quoted for respective client(s) and may not apply to others, unless otherwise stated.
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Welfare Policy
We will do our best to provide reasonable care for clients & students while they are under the supervision of Christiane Mikaela & Team, during the stipulated booking slot & within the studio premises.
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Parent(s)/guardian(s) will be contacted to bring their child home immediately if their child is unwell. In the case of an emergency, ChristianeMikaela.com will provide reasonable care to direct client(s) to the nearest clinic or call an ambulance for more serious cases.
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Disclaimer (Audio/Video Recordings)
When you participate in a Music Experience by Christiane Mikaela and/or enter the Christiane Mikaela Studio, you will be participating in an event where photography, video and audio recording may occur.
By participating in this Music Experience, you consent to interview(s), photography, audio recording, video recording and its/their release, publication, exhibition, or reproduction to be used for news, web casts, promotional purposes, telecasts, advertising, inclusion on websites, or for any other purpose(s) that ChristianeMikaela.com, its vendors, partners, affiliates and/or representatives deems fit to use. You release ChristianeMikaela.com and all persons involved from any liability connected with the taking, recording, digitising, or publication of interviews, photographs, computer images, video and/or or sound recordings.
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By entering the studio premises and/or participating in a Music Experience, you waive all rights you may have to any claims for payment or royalties in connection with any exhibition, streaming, webcasting, televising, or other publication of these materials, regardless of the purpose or sponsoring of such exhibiting, broadcasting, webcasting, or other publication irrespective of whether a fee for admission or sponsorship is charged. You also waive any right to inspect or approve any photo, video, or audio recording taken by ChristianeMikaela.com or the person or entity designated to do so.
In addition, the Music Experience will be monitored for unauthorised recording. By entering the studio premises and/or participating in a Music Experience, you agree not to record or digitise any parts of the experience without prior permission by ChristianeMikaela.com. If you attempt to use a recording device without prior permission, you consent to your immediate removal from the premises and/or forfeiture of the device.
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Disclaimer (Others)
All costs incurred as a result of any damage, injury, loss, expense or liability that may be caused to public and/or private property by the client(s)/student(s) will be paid by the client(s)/parent(s)/guardian(s).
All Music Experiences, contracts & course material are the property of ChristianeMikaela.com and are subject to the terms & conditions of ChristianeMikaela.com, which are subject to change without prior notice.
AC Acknowledgement by the Client(s)/Parent(s)/Guardian(s)
I have read, understood & agreed to the terms and conditions stipulated above. I have been fully informed of my consent, waiver of liability, and release before participating in Music Experience(s) by Christiane Mikaela and/or entering the Christiane Mikaela Studio. I understand that ChristianeMikaela.com will take all necessary precautions and safety measures and hereby agree not to hold ChristianeMikaela.com liable in the event of any injuries sustained as a result of accidents or mishaps. I also authorise the ChristianeMikaela.com to take whatever steps necessary to obtain medical attention and treatment for my child/children in the event of illness or emergency if their parent(s)/guardian(s) are not immediately contactable. All medical expenses & administrative charges incurred as a result of that shall be borne by me, the client. I certify that the information provided by me to ChristianeMikaela.com is true and correct and I shall inform the studio of any changes.